Privacy Policy

Introduction

At StratWell, we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services, including when you complete our free business health assessment or purchase reports and toolkits.

By using our services, you agree to the practices described in this policy.

Information We Collect

Personal Information

When you complete our assessment or purchase a service, we collect information including:

Your name, contact details, and business information.
Your responses to assessment questions (used to generate your personalised report).
Payment information (processed securely via our payment providers).

Usage Information

We partner with Microsoft Clarity and Microsoft Advertising to capture behavioural metrics such as heatmaps, session replay, and usage trends. This helps us improve and market our services. Data is collected through cookies and tracking technologies. For more information, please see the Microsoft Privacy Statement.

Automatic Information

We automatically collect technical data such as IP address, browser type, and pages visited for security and optimisation.

How We Use Your Information

We use your data to:

Generate and deliver personalised reports and toolkits.
Benchmark results (all benchmarking is anonymised and aggregated).
Provide, maintain, and improve our services.
Process payments and send confirmations.
Send updates, technical notices, and support messages.
Protect against fraudulent or illegal activity.
Analyse usage trends and optimise our website.

We will never sell your personal information.

Reports & Data Usage

All reports and toolkits are personalised and confidential.
They are intended solely for your business and may not be shared, transferred, or published publicly (including on websites, social media, or media publications).
StratWell retains intellectual property rights to the frameworks, benchmarks, and methodologies used to generate reports.

Our website uses essential cookies required for:

Authentication (keeping you logged in).
Security (protecting against CSRF attacks).
Session management and preferences.

You may manage non-essential cookies through our Cookie Settings page.

Data Sharing

We only share information with trusted service providers who help us operate our website, process payments, or deliver services. All partners are bound by confidentiality and data protection agreements.

We may also disclose information where required by law or to protect our legal rights.

Data Security & Retention

We implement technical and organisational measures to protect your personal information. However, no method of transmission online is 100% secure.

Assessment data is retained only as long as necessary to provide your report and for benchmarking purposes.
Payment data is handled securely by our payment processors (we do not store full card details).

Your Rights (GDPR)

As a data subject, you have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent to processing.
Object to processing for marketing purposes.
Request data portability.

To exercise your rights, contact us at: contact@stratwell.business

Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the effective date.

For questions about this Privacy Policy or how we handle your data, please contact: contact@stratwell.business